There is an urban myth which carries a notion that the millions of different people who use Microsoft Office applications across all the different industries actually know how to use it effectively at work. But it’s a myth.
With Microsoft due to end their support of Windows 2003 many organisations are facing a challenge of upgrading their desktops, most probably to the latest Microsoft Office 2013. This might sound like a not too ‘big of a deal’ thing to do, but it will mostly impact employees who spent the last few years coming to terms with how to get the best out of the last version upgrade. And suddenly they are faced with yet another change.
In this feature our expert on live online learning, Jon Shepstone, takes a light hearted look at the significance of training support for staff during software upgrades and how such changes can further influence their work. Continue reading »